I’m getting duplicate emails in Outlook, what do I do?

First, make sure you're not getting duplicates on the server. That will help determine if it's a server issue or an Outlook issue. To do so, simply view your email via Webmail. If you are getting duplicates in Webmail, you should .

Next, double check the recipient addresses of the email. You may have been listed twice, or if you have two different email accounts going to the same inbox (such as a forwarded email) and someone sends you the same email to both address, duplicates will occur.

If neither of the above are the case, there are myriad reasons Outlook might be retrieving duplicates. Here are a few reasons and tips, some with links to more detailed explanations.

• Automatic send/receive is set too low/too often. →
• Duplicate or complex rules →
• Synchronize settings need adjusting →
• Avoid leaving emails on the server
• Copy all the email from your inbox, zero the inbox and restart your pop client. Sometimes this is the only way to end the insanity.
• Microsoft support document for Outlook 2002 →
• Microsoft support document for Outlook 2003 →
• Microsoft support document for Outlook Express →

Without knowing your setup it's difficult to say which solution is the best for you and it may be best to for additional help.